الوصف الوظيفي
• Provide IT back-up support onsite when necessary to all store users, troubleshooting queries and providing in-house resolution of issues where possible
• Ensure sales data upload, customer interface and document posting is done on a timely basis
• Facilitate smooth flow and accuracy of inventory and sales operations in the system
• Manage the printing & distribution of daily price change reports, labels and barcodes to store team
• Generate various MIS reports including sales, GR, price changes etc
• Resolve queries from end users (warehouse and regional office) and point of sales
• Prepare and deliver daily/weekly/monthly reports to be reviewed by the IT Manager
• Set up and upload promotion offers at store level ensuring the information is updated in a timely manner
• Adhere strictly to Group IT policies and procedures and provide inputs where relevant
• Make recommendations for enhancement in the existing applications
• Check the daily price amendment at the point of sales
• Monitors and keeps track of the Portable Data Terminals (PDTs)
• Manage the daily weighing scale PLU programming
Provide training to end users on various applications